Page 31 - Preliminary Training for Personnel Newly Passed the Civil Service Examinations (Practical English for Civil Servants - for Junior Civil Servants)
P. 31
Practical English for Civil Servants - for Junior Civil Servants
實用句型 Practical Sentence Patterns
Hotline and Civil Service
This is the Fullerton Citizen Hotline 富樂登市民熱線您好！很高
operator. 興為您服務！
How may I help you?
How may I address you, sir? 請問您如何稱呼？
Let me check. 我為您查詢一下，請稍候。
Hold the line, please.
In order to ensure your rights as well 為維護您的權益、避免重複
as discourage repetitious calls or 撥打及惡意檢舉，人民陳情
malicious reports, callers are asked 反映案件應留下真實姓名及
to leave their legal name and contact 聯絡方式。
information.
Could you provide me with your 是否能請您提供您的大名及
name and phone number for further 電話，以便我們進一步聯繫
contact? 您嗎？
Is there anything else I can help you 還有什麼我能效勞的地方嗎？
with?
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