Page 36 - Preliminary Training for Personnel Newly Passed the Civil Service Examinations (Practical English for Civil Servants - for Junior Civil Servants)

Preliminary Training for Personnel Newly Passed the Civil Service Examinations

C: No problem, my name is Catherine Gardner and my mobile
phone number is 0912-345678. My email is cgarder@gmail.
com.

H: Let me repeat your complaint. If you cannot confirm the

content of the case then it can’t be delivered to the agency in
charge. Here we go……

C: Yes. Everything is correct.

H: Our system is currently processing your case.

Please do not hang up.

Less than a minute later……

H: Thank you for your patience.

A case number and password will be sent to you via text
message within the next 24 hours.

H: If you go to the “Hello Fullerton” site you will be able to sign
in with your case number and password to check the status of

your case. The person in charge of your case will inform you

the result by email after inspection of the dashboard camera
( 行車紀錄器 ).

The relevant authorities will formally reply to you within the
next 6 working days upon receipt of the report.

H: Is there anything else I can help you with?

C: No, that should do it.

H: Great. Thanks for calling. Have a wonderful day.

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