Page 33 - Preliminary Training for Personnel Newly Passed the Civil Service Examinations (Practical English for Civil Servants - for Junior Civil Servants)

Practical English for Civil Servants - for Junior Civil Servants

情境對話 Dialogue

Citizen Hotline 1999, Fullerton

As a way to provide faster, more convenient and more efficient

citizen services, the Fullerton City Government set up a community
hotline, “1999” ( 為民服務熱線 ), which offers a more effective channel
for inquiries and complaints.

J ＝ John ＝約翰

L ＝ Mr. Lin, 1999 hotline operator ＝ 1999 話務人員林先生

L: This is the Fullerton Citizen Hotline operator.

How may I help you?

J: I have a friend from the Netherlands. He is here visiting and
would like information on sightseeing in Fullerton City. I was
wondering whether non-citizens can still register to rent Full-

bikes with a Full-card?

I heard that since the implementation of the name-based

authentication policy ( 實名認證 ) international visitors could no
longer do this.

L: How may I address you, sir?

J: My name is John Schmidt.

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